Ozwins Terms & Conditions — Please read these terms carefully before using the platform.

Ozwins is an international online betting and gaming platform operating under a valid licence. By using this platform, you confirm that you have read and agreed to these Terms and Conditions.

Ozwins reserves the right to update these Terms and Conditions at any time, with or without prior notice. Changes take effect as soon as they are published on the website. Continued use of the platform constitutes acceptance of the updated terms.

• Ozwins services may only be used for personal and recreational purposes.
• Residents of countries or regions where online gaming is prohibited by law may not use Ozwins.
• Ozwins reserves the right to suspend or terminate any member's account at its sole discretion.
• These terms are available in both English and Bengali; in the event of any conflict, the English version shall prevail.

To register with Ozwins, you must be at least 18 years years of age. Minors are strictly prohibited from using this platform. All information provided during registration must be accurate and up to date.

Each individual One Account Only You may only open one account. Multiple accounts will be closed and the associated balances may be forfeited.

• You must provide your correct name, date of birth, address, and contact details when registering an account.
• Accounts registered with false or misleading information will be terminated.
• Your account is personal — it cannot be sold or transferred to another person.
• To close your account, please contact the support team.

Ozwins supports all major mobile banking methods in Bangladesh. Minimum deposit and withdrawal amounts are listed below:

• Completed KYC verification is required before any withdrawal can be processed.
• Withdrawals are generally sent via the same method used for the original deposit.
• Ozwins reserves the right to hold withdrawals and conduct an investigation in the event of any suspicious transactions.
• Deposited funds cannot be refunded before betting or gaming begins, but withdrawals are allowed as long as the account balance is not zero.

Ozwins offers a variety of bonuses and promotions, each with its own terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: 200% bonus on your first deposit, up to ৳5,000. Wagering requirement: 30x.
• Reload Bonus: 20–50% bonus on deposits every week. Separate terms apply.
• Cashback: Weekly cashback on losses up to a set amount. No wagering requirement on cashback.
• Multiple bonuses cannot be active at the same time unless special permission has been granted.
• Bets placed with bonus funds must have minimum odds of 1.5 or higher.
• If promotional code misuse or bonus abuse is detected, the bonus and any associated winnings will be voided.

Please keep the following rules in mind when placing bets on Ozwins. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Once a bet is confirmed, it is final — no changes can be made unless the cash-out feature is available.
• If an event is cancelled or left unresolved, the original stake is generally refunded.
• Ozwins reserves the right to void any bet placed with odds affected by a technical error.
• Maximum bet amounts may vary depending on the event and market.
• If the score or outcome of an event is already known at the time a bet is placed, that bet will be considered void.

All casino games at Ozwins run on RNG (Random Number Generator) technology certified by independent third-party auditors. Every spin or round is completely fair and in no way influenced by previous outcomes.

• If your internet connection drops during a game, the bet is generally treated as void and your funds are returned.
• Ozwins is not obligated to honor winnings resulting from a software error or bug.
• The dealer's decision is final in all Live Casino games.
• Each game's RTP (Return to Player) percentage is available on that game's information page.

To prevent money laundering and protect members, Ozwins follows a KYC (Know Your Customer) verification process. KYC is mandatory before withdrawals or after a certain transaction threshold is reached.

KYC verification typically requires:

• Proof of Identity: Scanned copy of National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or government letter (issued within the last 3 months).
• Payment Verification: A screenshot or document of the payment method used.

Withdrawals may be delayed if KYC verification is not completed. Ozwins reserves the right to verify the authenticity of submitted documents, and accounts will be closed if false information is found.

The following activities are strictly prohibited on Ozwins. Violations may result in account closure and forfeiture of funds:

• Opening multiple accounts or operating someone else's account.
• Using any systematic strategy to abuse bonuses (bonus hunting, arbitrage).
• Placing bets using software bots, scripts, or any automated method.
• Using the platform for money laundering or any other form of illicit financial activity.
• Harassing, threatening, or showing disrespectful behaviour toward other members or staff.
• Intentionally exploiting technical errors or bugs.
• Placing bets on behalf of minors or opening accounts for them.

Ozwins is firmly committed to responsible gaming. We believe betting is a form of entertainment — never a solution to financial problems.

What we offer our members:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet limit for any given period before you start playing.
• Cooling-Off: Take a break from your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Keep your account closed for an extended break.

For more information, visit our Responsible Gaming page.

Ozwins is committed to protecting your personal information. We never sell your data to third parties. For full details on how we collect and use your information, please see our Privacy Policycan be found at.

• All personal data is protected with SSL encryption.
• Payment information is processed directly through the payment gateway and is not stored on Ozwins servers.
• You may request the deletion of your data; however, certain information may need to be retained for a specific period due to legal obligations.

Ozwins reserves the right to modify these terms and conditions, in whole or in part, at any time. Registered users will be notified by email of any significant changes.

• Updated terms take effect from the date they are published on the website.
• If you disagree with any of these terms, please stop using the platform and contact support to close your account.
• These Terms and Conditions serve as the legal basis for resolving any disputes.

Contact: support@ozwins.app